Privacy Policy

Welcome to Rich Palms Casino's Privacy Policy. Your privacy is critically important to us. This document is intended to inform you about how we collect, use, and share your personal information when you visit our website, richpalmscasino.org, especially if you are accessing it from Australia.

By using our services, you consent to the data practices described in this statement. Please read the details below to understand our policies regarding your personal data.

Information We Collect

We may collect various types of information from you to provide the best service experience. The data collected can be categorized as follows:

This data helps us enhance your experience and provide personalized content.

  • Personal Information: Includes name, date of birth, email address, and contact details.
  • Account Data: Includes username, password, and game preferences.
  • Transactional Information: Includes details related to deposits, withdrawals, and gameplay.
  • Technical Information: Includes IP address, browser type, and device information.

We ensure this data is only collected with your consent and strictly for the purpose of service optimization and security.

How We Use Your Information

Your data is used solely to improve our services and enhance your user experience. Here are the main purposes:

We ensure all data uses comply with applicable regulations and guidelines.

  • Service Delivery: To register your account, manage your preferences, and ensure seamless gameplay.
  • Communication: To send important notifications, updates, and promotional offers.
  • Security: To enhance security measures and protect against fraudulent activities.
  • Analysis and Improvements: To understand user behavior and improve our services.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights and Choices

You have rights concerning your personal data, and Rich Palms Casino is committed to enabling you to exercise them. Your rights include:

To exercise any of these rights, you can reach out to us via the contact details provided below.

  • Access: Request access to your personal data we hold.
  • Correction: Request to correct any inaccurate or incomplete data.
  • Deletion: Request to delete your personal data, under certain conditions.
  • Restriction: Request restriction on the processing of your data.
  • Data Portability: Request transfer of your data to another service provider.

We may need to verify your identity before fulfilling your request to ensure the security of your information.

Data Security

We are committed to protecting your personal information with robust security measures, including encryption and secure servers. Our security protocols are regularly updated to meet industry standards and prevent unauthorized access or disclosure.

Despite these measures, we cannot guarantee absolute security. If you suspect any unauthorized use of your account, please contact us immediately.

Changes to This Privacy Policy

Rich Palms Casino reserves the right to amend this Privacy Policy as necessary. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at [email protected].